COVID-19 vaccination programme – what you need to know


The NHS is making good progress rolling out the COVID-19 vaccination programme. This page provides information about how this is happening in Sefton and how you can support us to do this.

We understand most people are keen to know when they will receive their vaccination and we are asking for your support and patience as we work through everyone who needs a vaccine.

You will be contacted when it’s your turn to be vaccinated, so please do not to contact your GP practice or another NHS organisation to ask for your vaccination in the meantime.

Click here to read some FAQs for Sefton residents.

For information about the COVID-19 vaccine on the NHS website, click here.

The NHS will get in touch when it's your turn to be vaccinated.


How the COVID-19 vaccine rollout is working in Sefton

GP led services

Our GP led services are a central part of the national COVID-19 vaccination programme.

Our practices are working together in groups with support from the CCG to deliver vaccinations as quickly as possible to their patients in order of priority.

They have set up dedicated centres where you can get your vaccine safely, so your appointment is unlikely to be at the practice you are registered with. Importantly, you should not drop in to any of our GP led vaccination sites in the borough – they are strictly by appointment only. 

Following the NHS vaccine delivery plan the GP led service offered the vaccine first to those at highest risk of catching the disease and of suffering serious complications or dying from COVID-19. Once the first group is complete they will then move on to the next priority group and will keep doing so until all priority groups have been vaccinated. 

Not all parts of Sefton were able to start vaccinating at the same time, so don’t worry if you have not been contacted yet, we will get to you.

We will contact you as soon as we are able to book you in for your vaccine.

More information on the priority groups can be found here and the image below shows how the NHS is working through this.
COVID-19 vaccine prioritisation table

In addition to GP led services, you may also be contacted by the following:

NHS COVID-19 national booking service

Some residents are receiving letters from the national service inviting them to book a COVID-19 vaccination appointment online or by phone at a special regional vaccination centre (like St Helens Rugby Club), or a community pharmacy.

If you are over 70 or in one of the top four groups and have not been contacted already you can now make an appointment on the national booking service here without a letter, or by phoning 119 if you can’t use the internet.

Importantly, anyone who is unable to go to a regional vaccination centre, or who would prefer to have their vaccination via the GP led vaccination service does not need to take any action. They will still be automatically contacted by the local GP led service, as it works through its lists of registered patients in order of priority.

Hospital services

These services are focusing on vaccinating frontline health and care workers. However, some people may have been contacted to have the vaccine as an inpatient or at an outpatient appointment at the start of the programme.

How to get your COVID-19 vaccination

This is the biggest vaccination programme the NHS has ever undertaken. It is a huge challenge and the local NHS is working hard to overcome any logistical issues as they may arise.  So, the exact weekly roll out of the programme is largely shaped by vaccine supply from manufacturers.


How you can help

We ask for your support and patience as we continue to roll out the programme. Please be assured, you will be contacted when it is your turn to be vaccinated.

In the meantime, we ask that you:

  • Do not contact your GP, we will contact you
  • When we do contact you, please attend your booked appointments

Over the last few weeks, practices have seen a sharp rise in the number of phone calls and queries received all relating to the vaccine.

Practices need to ensure their phone lines are accessible for those who need help and support with their healthcare needs and are therefore asking patients to not contact the NHS and to wait their turn.

In addition, for those people who have been invited for an appointment, we ask them to:

  • Attend their booked appointments at exactly the time they are asked to, so that we can avoid queues in this cold weather
  • Please continue to follow all the guidance to control the virus and save lives – Even if you have received a first dose of vaccine, you should still continue to follow these rules to keep you and those around you safe and free from COVID-19.

Remember, it is really important we all continue to follow the guidance to stop the spread of the virus by following: 

  • Hands - wash your hands frequently
  • Face - use a face covering or mask
  • Space - keep your distance from people


Frequently asked questions

Click here to read some FAQs for Sefton residents.

Click here to read an easy read guide to your COVID-19 vaccination. 


About the vaccine

Vaccine safety

There are currently two vaccines being supplied for use in the national vaccination programme. They are the Pfizer/BioNTech and the Oxford/AstraZeneca vaccines.

The NHS will not offer any COVID-19 vaccinations to the public until independent experts have signed off that it is safe to do so.   

The MHRA, the official UK regulator, has said the vaccines it has approved so far have good safety profiles and offer a high level of protection, and we have full confidence in their expert judgement and processes.     

As with any medicine, vaccines are highly regulated products. There are checks at every stage in the development and manufacturing process, and there is continued monitoring once it has been authorised and is being used in the wider population.



COVID-19 vaccine information in alternative languages

Doctors of the World has produced information on the COVID-19 vaccine translated into 60 languages. Click here to access the information. 

Click here to access COVID-19 vaccine leaflets in a range of languages from NHS England. 

Click here for links to videos with vaccine FAQs in five South Asian languages (Gujarati, Punjabi, Sylheti, Tamil, Urdu). 

Click here for links to vaccine explainer videos in five South Asian languages (Gujarati, Punjabi, Sylheti, Tamil, Urdu). 

Click here for links to vaccine myth busting videos in five South Asian languages (Gujarati, Punjabi, Sylheti, Tamil, Urdu). 

Click here for a myth busting video in English from Dr Iram Sattar (GP & MWNUK Trustee). Iram debunks the misinformation surrounding the newly established Covid-19 vaccine and encourages everyone to take the vaccine when offered.

Click here for written and audio translated materials of the guidance on coronavirus and other information from the Race Equality Foundation. This information has been designed to support those with dementia, their families and carers. The materials have been translated into the following languages: Arabic, Bengali, Chinese, Gujarati, Kurdish, Punjabi, Portuguese, Polish, Somali, and Urdu.

Click here for COVID-19 vaccine information videos in British Sign Language, including information for women of childbearing age, pregnant or breastfeeding and what to expect after your COVID-19 vaccination.


Vaccine safety information in alternative languages

The following videos explaining the safety and effectiveness of vaccines have been filmed in alternative languages and shared by Liverpool University Hospitals NHS Foundation Trust.

Click here to watch in Arabic. 

Click here to watch in Chinese.

Click here to watch in Nepali. 

Click here to watch in Nigerian (Yoruba). 

Click here to watch in Polish (part 1).

Click here to watch in Polish (part 2).

Click here to watch in Romanian.  

Click here to watch in Pashto.

Click here to watch in Farsi/Dari.

Click here to watch in Gujarati. 

Click here to watch in Bengali. 


British Islamic Medical Council statement on COVID-19 vaccine

The British Islamic Medical Council has made a statement recommending that the Muslim community take the opportunity to receive the COVID-19 vaccination when offered. There is no content of animal origin (i.e. no gelatine) in the vaccination. Click here to read the full statement.


Vaccine and fertility

Advice for pregnant women, women trying to become pregnant and those who are breast feeding can be found on the GOV.UK website here.

If you are concerned about the impact of the vaccine on fertility, please click here to see the latest advice from the Royal College of Midwives and the Royal College of Obstetricians and Gynaecologists.

For advice to people currently undergoing or considering fertility treatment please see the following advice from the local Hewitt Fertility Centre here.

You can see a short video that provide some reassurance on issues relating to fertility and pregnancy from two experts from Liverpool Women’s Hospital - Alice Bird (Consultant Obstetrician) and Andrew Drakeley (Consultant Gynaecologist and Clinical Director for the Hewitt Fertility Centre) - here.

Click here for government guidance on COVID-19 vaccination for women of childbearing age, currently pregnant or breastfeeding.


Avoiding fraud

To protect yourself and your family members from fraud, please remember the following points:

  • The NHS will never ask for bank details, PIN numbers or passwords when contacting you about a vaccination. You will never be charged for the vaccine.
  • Any communication which claims to be from the NHS but asks for payment, or bank details, is fraudulent and can be ignored. If you receive a call you believe to be fraudulent, hang up.
  • If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040.
  • Where a victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police either online or by calling 101.

For more information about the Coronavirus (COVID-19) vaccine, please visit the NHS website.

Click here to watch informative videos about COVID-19 vaccine scams in five South Asian languages (UrduPunjabiSylhetiTamil and Gujarati.)